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Handmade cosmetics in Slovakia

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Personal data protection

Information about the processing of personal data:

Informing the data subject of the information necessary for the processing of personal data pursuant to Section 19, Paragraphs 1 and 2 of Act No. 18/2018 Coll. on the protection of personal data and on the amendment and supplementation of certain acts and pursuant to Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council, data subjects (customers of the controller) are informed of the following information necessary for the processing of personal data:

Operator: Priruz sro

Address: Ľubovnianska 16, 851 07, Bratislava

Phone number: +421 949 490 994

ID: 52778444

VAT number: 2121163253

Contact details: info@fraela.sk

Priruz sro, as the operator, hereby informs you that we process your personal data as part of fulfilling our obligations as the operator of the online store -www- fraela.sk (hereinafter referred to as the "operator"). When personal data is processed by the operator, you are the data subject, i.e. the person whose personal data are processed.

  1. What is the processing of personal data?

    The term "processing of personal data" means any processing operation or set of processing operations which is performed on personal data or on sets of personal data, in particular collection, recording, organisation, structuring, storage, alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, whether or not by automated means.

    Simply put, it involves collecting personal data, storing it on information carriers, making it available, modifying or changing it, searching for it, using it, transferring it, disseminating it, publishing it, storing it, exchanging it, sorting it or combining it, blocking it and destroying it. There is a lot of it, but it is only on the basis of the data you provide that we can provide you with services and products that will specifically improve your life.

  2. What personal data do we process?

    We only process personal data that you provide to us in connection with your interest in our products and their purchase (e.g. as part of registration, ordering or granting consent to the processing of personal data and granting consent to sending information about news and special offers, etc.), or concluding a contract for the purchase of goods.

    This is most often the data that you provide to us when registering and/or purchasing goods:

    a) Basic identification data and address data:

    They form the basis for the conclusion and performance of the contract. They include in particular:
    – Your first and last name
    – Email
    – Telephone contact
    – Address where you can be contacted or the address to which the goods you purchased will be delivered
    – Payment details (payment card number, which we will not save to your account (only when using paid services such as shopping in our e-shop, etc.)
    – Date of birth
    – Additional data voluntarily filled in by you in the note when completing the order

    You voluntarily enter your personal data into various forms on this site: the registration form and the contact form. Your personal data is used for the purposes specified in this policy, and only to the extent necessary.

    b) Other data processed based on your consent:

    This is the data we collect from you when you use our services:
    – cookies
    – IP address

    Cookies
    We use your personal data in different situations for different purposes. When using our website, we use cookies to determine the preferences of website visitors and, based on this, to be able to tailor our offer to a specific visitor. Cookies can be used to determine whether you have already visited our website from your computer. Without cookies, we would not know what you like and would not be able to flexibly meet your requirements in the world of the Internet.

    Cookies are text files that your internet browser saves on your computer's hard drive. If you do not wish to save cookies, you can disable them in your internet browser, given the fact that they are also your personal data.

    Based on your preferences determined through cookies, web logs and IP address, we do not burden you with information that is outside the scope of your interests. If you make a purchase from us, we use your data to process your order, but also to protect our legal claims and at the same time fulfill our obligations under the law. Using your contacts and data, we can display and send you our offers tailored to you. We are entitled to process your personal data for the preparation or performance of a contract with you, compliance with legal obligations, or your consent.

  3. Why do we process your personal data?

    – Fulfillment of contractual obligations (arising from the contract)
    – Fulfillment of legal tax obligations
    – Informing about the status of your order (shopping cart)
    – Informing about news and updates (in case of customer registration or newsletter subscription)
    – Answering your questions (in the case of a contact form)

  4. How long do we keep your data?

    We will process your data for the entire period of using our services (i.e. the duration of the contractual relationship between us) and subsequently, based on your consent, for a further 2 years, unless your consent to the processing of personal data is revoked by you.

    However, we would like to point out that we must process the personal data that is necessary for the proper provision of the products you have ordered, or for the fulfillment of all our obligations, whether these obligations arise from a contract between us or from generally binding legal regulations, regardless of your consent for the period specified by the relevant legal regulations or in accordance with them, even after your possible withdrawal of consent.

  5. What are your rights relating to the processing of personal data?

    – the right to access your personal data – you have the right to request confirmation from us whether we are processing personal data concerning you and, if we are processing your data, you have the right to obtain access to this personal data and detailed information about all facts related to the processing of this personal data (Your right to access personal data is governed by Section 21 of Act No. 18/2018 Coll. on the protection of personal data and on amending and supplementing certain acts and Article 15 of Regulation (EU) No. 2016/679 of the European Parliament and of the Council). At your request, we are obliged to provide you with your personal data that we process about you, and for the repeated provision of this data, we are entitled to require you to pay a reasonable fee corresponding to administrative costs;
    – the right to correct personal data – to correct incorrect data concerning you, or to supplement incomplete personal data (Your right to correct personal data is governed by Section 22 of Act No. 18/2018 Coll. on the protection of personal data and on amending and supplementing certain acts and Article 16 of Regulation (EU) No. 2016/679 of the European Parliament and of the Council);
    -right to erasure of personal data – Your right to erasure of personal data is governed by Section 23 of Act No. 18/2018 Coll. on the protection of personal data and on the amendment and supplementation of certain acts and Article 17 of Regulation (EU) No. 2016/679 of the European Parliament and of the Council, if:
    (a) the personal data is no longer necessary for the purpose for which we collected or otherwise processed it,
    (b) we process personal data unlawfully,
    (c) you withdraw your consent to the processing of your personal data and there is no other legal basis for the processing of your personal data,
    (d) you object to the processing of personal data and there are no overriding legitimate reasons for the processing of personal data or you object to the processing of personal data pursuant to Section 27(2) of Act No. 18/2018 Coll. on the Protection of Personal Data and on Amendments to Certain Acts, (e) the reason for the deletion is the fulfillment of an obligation pursuant to Act No. 18/2018 Coll. on the Protection of Personal Data and on Amendments to Certain Acts, a special regulation or an international treaty by which the Slovak Republic is bound or,
    (f) personal data were collected in connection with the offer of information society services pursuant to Section 15(1) of Act No. 18/2018 Coll. on the protection of personal data and on amendments and supplements to certain acts.

    You cannot exercise the right to erasure of your personal data if:
    (a) the processing of personal data is necessary for the exercise of legal claims,
    (b) to exercise the right to freedom of expression or the right to information,
    (c) to fulfill an obligation under Act No. 18/2018 Coll. on the protection of personal data and on the amendment of certain acts, Regulation (EU) No. 2016/679 of the European Parliament and of the Council, a special regulation or an international treaty by which the Slovak Republic is bound, or to fulfill a task carried out in the public interest or in the exercise of public authority vested in the person processing the personal data,
    (d) for reasons of public interest in the area of public health in accordance with Section 16(2)(h) to (j) of Act No. 18/2018 Coll. on the Protection of Personal Data and on amendments and supplements to certain acts, (e) for archiving purposes, for scientific purposes, for historical research purposes or for statistical purposes pursuant to Section 78(8) of Act No. 18/2018 Coll. on the Protection of Personal Data and on amendments and supplements to certain acts, if it is likely that your right would make it impossible or seriously impede the achievement of the objectives of such processing;
    the right to restrict the processing of personal data – Your right to restrict the processing of personal data is governed by Section 24 of Act No. 18/2018 Coll. on the protection of personal data and on the amendment and supplementation of certain acts and Article 16 of Regulation (EU) No. 2016/679 of the European Parliament and of the Council), if
    (a) you contest the accuracy of the personal data, for a period allowing us to verify the accuracy of the personal data,
    (b) the processing of personal data is unlawful and you object to the erasure of the personal data and request the restriction of their use instead,
    (c) we no longer need the personal data for the purposes of processing the personal data, but you need them for the exercise of a legal claim, or,
    (d) you object to the processing of personal data pursuant to Section 27(1) of Act No. 18/2018 Coll. on the protection of personal data and on amendments and supplements to certain acts and Article 21(1) of Regulation (EU) No. 2016/679 of the European Parliament and of the Council.
    If the processing of personal data has been restricted, we may, in addition to storing personal data, process personal data only with your consent or for the purposes of exercising legal claims, for the protection of individuals or for reasons of public interest;
    the right to accuracy of personal data – Your right to the portability of personal data is governed by Section 26 of Act No. 18/2018 Coll. on the protection of personal data and on the amendment and supplementation of certain acts and Article 20 of Regulation (EU) No. 2016/679 of the European Parliament and of the Council), in a structured, commonly used and machine-readable format, and you have the right to transfer these personal data to another controller, if technically feasible and if the processing is carried out by automated means and is based on a legal basis pursuant to Section 13(1)(a) or (b) of Act No. 18/2018 Coll. on the protection of personal data and on the amendment and supplementation of certain acts, or Article 6(1)(a) or (b) of Regulation (EU) No. 2016/679 of the European Parliament and of the Council. 2016/679, i.e. if we process personal data based on your consent or for the purpose of fulfilling a contract or contractual obligation.
    the right to object – if you no longer wish to receive commercial communications or other information about news from us, you have the opportunity to object to the further processing of your personal data for the purpose of direct marketing. If you do so, we will no longer process your data for this purpose and we will no longer send you further commercial communications and newsletters.

  6. How to exercise your rights?

    You can exercise your rights or ask questions regarding the processing of personal data by sending a request directly to the controller.

    – Contact address: Priruz sro, Ľubovnianska 16, 851 07, Bratislava
    – E-mail address: info@fraela.sk
    – Phone number: : +421 949 490 994

    The exercise of your rights in the above manner does not affect your right to file a complaint with the competent supervisory authority. You can exercise this right in particular if you believe that we are processing your personal data unlawfully or in violation of generally binding legal regulations. You can file a complaint against the processing of personal data by us with the Office for Personal Data Protection, located at Hraničná 12, 820 07 Bratislava 27, e-mail: statny.dozor@pdp.gov.sk .